About Carbone Subaru of Troy

Get to Know Carbone Subaru of Troy

No matter what your financial situation looks like, it is a safe bet that buying a car is a major purchase and a big decision for you. Here at Carbone Subaru of Troy, we understand that this is a big decision--we all know how it feels to worry about making such a big purchase when shopping. That is why we pride ourselves on getting to know our customers so that you know who you are working with, and we know that we can help you find the perfect vehicle that you will love for many years to come.

We do not see our customers as just numbers on a page or faceless consumers to grind through and make money off of. Our business philosophy is all about customer service, and that means getting to know and connecting with the people who come to us looking for a vehicle. We all live, work, and play here in Troy and the surrounding area, so we understand what you are looking for and what you need in a car or SUV.

Helpful and Understanding

The most important part of doing business is connecting with our customers, not only in terms of the work we do but on a basic human level. We believe that customer service is all about getting to the heart of what people need and ensuring you find exactly what you are looking for. You are one of our neighbors here in the Albany area, and we show you the same kind of great service and friendly help that we would provide to our own family. We have all heard horror stories from our customers about how they have been treated elsewhere, and we work hard to deliver a higher level of service.

This is not just about our salespeople, it is something that we believe in and stress the importance of to every member of our fantastic team. Whether you simply call with a question, come to us looking for your next vehicle, or bring your car to us for service, you are going to be treated with respect and honesty throughout the entire process. We want to work with you, and you will always know that you are talking to someone who is happy to help you.

Giving Back to This Amazing Community

Our belief in connecting with our customers is also a driving force behind the numerous ways we work hard to give back to this community that has shown us support for so long. Each year, we take part in the Subaru Share the Love Event, joining other Subaru dealerships nationwide in a concerted effort to give back and help others. Over the years, Carbone Subaru of Troy and other dealers have donated more than $225 million to help people in need as part of this event, and it is something we look forward to every year. In fact, this is one of the biggest reasons we are so proud to be a Subaru dealership: not only can we offer amazing vehicles, but we work with a company that is so committed to helping others.

In addition to our participation in the Subaru Share the Love Event each year, we have also been a part of numerous charities and programs to assist others and keep the Albany area looking great. We have partnered with GreenCars to help plant trees when people come to us to take a test drive, and we have made donations to Vanderheyden in order to support their efforts in empowering young people and building a stronger future for everyone. We love these kinds of opportunities, and we are always looking for new and exciting ways to give back and provide support for our friends and neighbors. This is an integral part of everything we do and what it means to us to be a dealership here in Troy.

Here for You for Years to Come

Carbone Subaru of Troy has been in business since 1929, and we have no plans of going anywhere anytime soon. We are committed to remaining a part of the Albany area as we thrive along with the amazing people who live here. Whether you are looking for a new car today, have questions about the value of your trade-in, or need service and repairs, we are ready to help. You deserve to enjoy a better shopping experience and to work with people who really care about your needs. Contact us or come visit us at Carbone Subaru of Troy today to learn more and let us show you how enjoyable it can be to work with a dealership you can depend on.

Car Shopping Made Easy

We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!

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Exceptional Customer Service

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We Keep You Going

Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.

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Thoughtful Amenities

Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!

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  1. Carbone Subaru of Troy

    800 Hoosick Road
    Troy, NY 12180

    • Sales: 518-375-1776
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Get in Touch

  • Contact our Sales Department at: 518-375-1776
  • Monday9:00AM - 8:00PM
  • Tuesday9:00AM - 8:00PM
  • Wednesday9:00AM - 8:00PM
  • Thursday9:00AM - 8:00PM
  • Friday9:00AM - 6:00PM
  • Saturday9:00AM - 5:00PM
  • SundayClosed